Self-Paced eLearning
Patient Centered Care
Audience: New and experienced healthcare professionals
Responsibilities: Instructional Design, eLearning Development, Collaborating with Subject Matter Experts
Tools Used: Articulate Rise, Google Docs, Miro
Problem
A hospital facing challenges of patient satisfaction which is affecting their reputation and funding. Healthcare providers struggling to meet the cultural, linguistic, and social needs of an increasingly diverse patient population. This is leading to miscommunication, dissatisfaction, and reduced quality of care.
Solution
To address this challenge, I have designed and developed an introductory Articulate Rise course focused on respectful and personalized care which helps healthcare professionals develop cultural competence and improve communication, making care more inclusive and equitable. It provides standardized education to all healthcare professionals, ensuring that everyone is trained in the principles and practices of patient-centered care, leading to a more unified approach.